Webinar recording and resources · Sep 23, 2026
How Brokerage Teams Can Use AI Without Losing the Human Touch
Thanks for joining us. Here is the full recording and the field guide we mentioned, so you can rewatch the session, share it with your team, and start mapping the moments that make your service yours.
- Karan KhannaCo-founder, ListedKit
- Carrie HensleyDirector of Business Operations, SCH Real Estate (Knoxville)
Free field guide · 4 pages · PDF
Keep your personal touch as you add AI
A copy-and-paste AI prompt that maps how your team communicates with clients, plus a simple pattern for keeping those personal touches consistent on every file. Built for brokers, agents, operations leads, and transaction coordinators.
Get the free guideWhat we covered in this webinar
TOPIC 1
Where AI fits in the transaction
The work that is safe to hand to AI, like keeping documents, dates, and parties together, and the work that should stay with your people.
TOPIC 2
The moments that need a person
The touchpoints where clients need to feel heard by someone on your team, and how to protect them as volume grows.
TOPIC 3
Moving off spreadsheets
What changes when a team goes from tracking deals by hand to an AI-assisted workflow, and what to keep from the old way.
TOPIC 4
A real brokerage, 40 to 60 contracts at a time
How a 20+ agent firm in Knoxville runs its operations and keeps service personal while managing that many active files.
Have a topic you'd like to talk through on a future webinar? Email karan@listedkit.com and tell us what you have in mind.
Scale your team's human touch
Book a quick call with Karan to see how Ava can work in your voice, on your cadence, with your team approving what goes out.