
How a team went from paper checklists to saving 200+ hours a year with ListedKit AI
Company
The Home Gurus
Team
Large
Location
MidSouth Region of Mississippi & Tennessee
The Team
The Home Gurus is a Large team of Keller Williams Realty. Theresa serves as both the listings manager and chief of staff, overseeing all departments. The transaction side is run by their TC, along with her assistant. Theresa also has her own assistant, plus an inside salesperson. Together, they process roughly 200 transactions a year, and they've been with ListedKit since the early days.
The Challenge
The Home Gurus have been through every stage of transaction management: paper checklists first, then another TC software that was essentially the same concept: a checklist you manually check off. No automation. No reminders. No dashboard.
The problem with their previous software was simple: you had to force yourself to log in every day to see what tasks were due. It didn't send emails. It didn't pop up reminders. You had to remember to open each specific file to see what needed to be done. When you're juggling 200 transactions a year, that's a recipe for things slipping through the cracks.
And things did get missed. Earnest money deadlines. File check-ins. The moving pieces piled up, and with so many deals running concurrently, it was impossible to stay on top of everything manually. Theresa, as chief of staff, had no quick way to see across all transactions; she'd have to eventually go in and check individual files to understand where things stood.
“We would have to force ourselves to check into it every day to see what the tasks were. Things get missed. You get busy, you forget to log in.”
The Decision
The push came from their team leader's coach, who recommended getting on board with AI. The argument was straightforward: other teams were getting AI-powered automation at the same price point. Why pay the same and get less? That nudge, combined with the daily friction of manual task management, led The Home Gurus to ListedKit.
The transition was admittedly scary. But once the team saw what Ava could do automatically (read contracts, extract dates, flag missing signatures), the fear gave way to excitement. They became early adopters and have been along for the ride ever since, watching the product evolve and actively shaping it with their feedback.
Before ListedKit
- Paper checklists, then another TC software: purely manual, no automation
- Had to remember to log in and check each file individually for tasks
- Reading contracts and counting calendar dates manually, at least an hour per file
- No reminders, no notifications. Things got missed when people got busy
- Fear that AI would replace the TC's job
After ListedKit
- Ava reads contracts, extracts dates, and flags missing signatures automatically
- Admin dashboard shows all overdue tasks across every transaction at a glance
- Upload the contract and Ava has the timeline ready in minutes
- Automated task tracking and email templates keep everything on schedule
- "Manage the AI" mindset: Ava drafts, humans review and approve
The Solution
Now when a contract comes in, the TC uploads it to ListedKit. Ava reads the contract, extracts all the key dates, and immediately flags anything that's missing, like unsigned pages or incomplete disclosures. That first step alone used to take an hour per file. Now it takes minutes.
Email templates have been a game-changer too. The team loaded all their standard emails into ListedKit, and now sending coordinated communication to inspectors, attorneys, title companies, and agents is as simple as hitting send. The templates are ready to go. Ava fills in the transaction details automatically.
For Theresa, the admin dashboard changed how she does her job. Instead of going into individual files to check status, she pulls up the dashboard and sees what's past due across every transaction. She can flag overdue tasks to the TC without ever opening a specific deal. It's the oversight view she always needed but never had with their previous software.
And Ava keeps learning. When the team tells her to stop asking about something that doesn't apply to their workflow, she remembers. When they tweak how she drafts an email, she remembers that too. The system gets better with every transaction.
“Don't be afraid of AI and do it. And use Ava. Just tell it how you want it to work. She learns. If you tweak it, she remembers next time. It's saving you lots of time.”
The Results
At least 1 hour saved per file on contract intake alone, across 200 transactions a year
200+ hrs/yr
Chief of staff can see overdue tasks across all deals without opening individual files
Full oversight
Every feature suggestion they made was either already in development or shipped within days
Heard & built
The math is simple: at least one hour saved per file on contract intake, multiplied by 200 transactions a year. That's 200+ hours the team gets back, and that only counts the intake step. The ongoing time savings from email templates, dashboard oversight, and Ava's learning compound from there.
As early adopters, The Home Gurus have watched ListedKit evolve from the ground up. What struck them most was how responsive the team was: every time they suggested a feature, it was either already in development or shipped within days. Theresa described the experience as feeling “spoiled” because their feedback actually shaped the product.
The result is a team that's more efficient, more organized, and confident that nothing is slipping through the cracks.
“It's not going to replace us. We're always still going to be needed. She still has to ask our permission to send things. She's not going to send things on her own.”
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